Typically, our products are delivered within 1-3 days of ordering, assuming there are no shipping delays.
At the moment, you can only purchase and ship Flourish within the continental U.S. and Hawaii. We hope to continue expanding our reach to other countries in the near future.
In short, yes, the product is safe for use.
Shipping and handling of our living product can result in pressurized bottles, and sometimes, even a slight leakage. This is a sign that our probiotic species are alive and kicking in their natural environment, where they are most comfortable.
The product has not been compromised, but rather the bacterial species are just living their normal life cycle. Again, this is a sign that we produce the most natural, alive, and ready to work in your gut probiotics! With the possible buildup of pressure, we do recommend opening the bottle slowly before use.
Due to the living nature of our product and our high standards for quality, we do not accept returns on products that have left our facilities.
However, the 30 Day Challenge is available if Flourish did not have a positive impact for new customers.
The long trip from our facility to your home is the most challenging step for some of our products because of their living nature. While the physical transportation of our products is completely out of our hands, we want you to experience the full benefits of receiving your products as if they had just left our lab. Therefore, we will replace product when extreme damage occurred during transit.
You must send pictures of your damaged product and container to [email protected] to begin the bottle replacement process. Make sure to capture the liquid level and sticker on the bottom of the bottle.
A non-contiguous U.S. fee is an extra cost we transfer to the final recipient in HI or AK to cover the higher shipping costs we receive from our shipping carriers.